He made us feel like he was building his own home
NJR Homes and Nick Rowe (the owner and principal) in particular did a brilliant job in building our home. Nick was with us for the whole journey from early conception and design through to completion. He focused on the details while never talking his eye off the main end game – which was the creation of a beautiful house for us to live in as our dream home. He was respectful and responsive, and always provided frank and valued advice, all along the way. He made us feel like he was building his own home, and putting all the care and attention into the job that that would entail. He seemed to be permanently on-site! He managed his workforce, contractors and suppliers with respect and courtesy, while holding people to account when appropriate. The house is beautifully finished and blends into the streetscape and against the nature reserve at its rear in an eye-pleasing way. It is also very functional, with well-constructed living, sleeping and entertainment spaces. NJR Homes is entitled to consider this home to be a real showcase in its portfolio, and we consider it to be an excellent candidate for an award. We would be delighted to commend NJR Homes to future customers.
Quality and Pride
We first met Nick during the construction phase of our new 4 bedroom townhouse that we eventually purchased from him at NJR Homes.
We immediately warmed to Nick as his professionalism shines through from the moment we met him.
He was and continues to be able to answer all our questions and anticipates our needs to a very high standard.
Nick focuses on the details and values customer satisfaction and feedback very high on his list of priorities.
We have now moved into our townhouse and he continues to assist in the best possible way.
I would have no hesitation recommending Nick and the team at NJR homes should they be looking for a quality builder who focuses as much on the people element as the construction element.
We are super impressed with NJR homes and their service,product and client engagement process.
Nick was brilliant: helpful, approachable, accomodating, easy going and extremely professional. The whole process was smooth from the beginning and communication was exceptional, prompt and the information provided was accurate and up to date. Any concerns of ours were taken seriously and dealt with imediately.
We will confidently recomend NJR homes and call on them again should we need any of their services in future.
We are absolutely thrilled with our completed extensions. As this was our first time having extensions, we were very nervous about what to expect. Nick was very professional and understanding in all aspects of our renovation. He was very considerate of our needs and those of our children during the entire process. His team worked very well together and were always polite and punctual. Nick is very approachable and always listened to our ideas and thoughts. He communicated with us on a regular basis and kept us informed of any changes to the schedule. Nick has an excellent eye for detail and has high standards which are reflected in the final result. Thank you Nick and your team for helping us realise our dream of having a beautiful house!
Turned Plans Into A Reality
Before, during and after the construction of our home Nick displayed the values needed of a great builder: honesty, integrity, transparency and a constant desire to deliver high quality.
I would trust Nick without question to turn my plans into reality again and again, as without his guidance we would not have been able to get through the challenges of building our own home, and now the prospect of building more houses is far less daunting. We are lucky that we found Nick, and we look forward to building more homes with him in the future.
Here is a short message to say why we have chosen you to build both our houses. We were very happy with your skills as a builder, your professionalism, your valuable advice in all matters. You showed very good communications skills. It was good to see all these qualities in a builder.
Nothing Left Undone
Nick and his team came to the rescue when our garage half collapsed. They didn’t baulk at the very messy clean-up, stuck to the job and gave us a better garage than we had before. There were no hidden costs, no unnecessary delays, no sneaky shortcuts and nothing left undone. Nick was very professional to deal with; he gave good advice, answered queries promptly and worked well with the structural engineer. We’d certainly use Nick again. The garage is good, thanks and a set of scales lives permanently on the mezzanine
Completed On Time
I would like to express the greatest appreciation for the renovation you performed on our rooms. The quality of your work is exceptional and has greatly enhanced our working environment. We particularly appreciated that you did the work so quickly and that it was completed on time. Additionally, your assistance and advice in regard to the planning of the renovation was invaluable. Peter and myself both feel we are very fortunate to have pleasure of working with you and look forward to doing so in the future.
My wife and I recently used Nick and his team to extend our house in Red Hill with an ensuite, walk in robe, and a few internal changes. Choosing a builder wasn’t as hard as we thought, as Nick’s references had him streets ahead of the others, and the quotation was highly competitive. As the work progressed, Nick kept us informed along the way, and value added with his experience and expertise. His attention to detail and eye for high workmanship kept the tradies on their toes and the job on track. The job was finished weeks before the scheduled finish, and we’re thoroughly happy with the result.
We have a wonderful home that we know was built with pride and quality. Would we use Nick again? You bet we would.
Nick came up with fresh ideas and designs for both the exterior and the interior which were innovative and modern. He spent extra time consulting with us and was available outside normal work hours. The quality of workmanship was of a high standard. Although the actual completion of the renovations took longer than originally planned due to all our changes, the result was well worth waiting for!
We found Nick to be honest and reliable. Nick was very forthcoming with ideas and suggestions for the design of the renovation. He and his team worked hard and produced a finished product that we are very happy with and which is of a very high quality.
Courteous and Professional
When Nick renovated our house my wife and I found him to be courteous and professional as well as meticulous about the finer details. Nick was approachable and honest and we were very appreciative that he was able to work around our family requirements during the renovation. I would highly recommend Nick to anybody wishing to renovate or build a home.
Dear Nick, We would like to thank you for the fabulous job you have done in building our recent extension. We are particularly happy with the finish and quality of the construction. Our friends have all commented on the high standard of the work and the fact that the extension looks as if it has always been there. We would also like to note the quality and attitude of the tradespeople you engaged. Nothing was too much trouble for them and they were all very friendly and professional. Their quality of work was excellent.
We are very happy to recommend you to anyone seeking a high quality and professional builder.